IMR Massage is now IMR Wellness; same trusted care, expanded wellness services.

Cancellation Policy

We require a valid credit/debit card on file for all appointments booked.

If you don’t want a credit/debit card on file, you must pay for your session in advance.

Your appointment time is reserved just for you. A late cancellation or missed appointment leaves a hole in the therapists’ day that could have been filled by another client. As such, we require any cancellations or changes to your appointment to be made by 9:00 pm, the day prior to your appointment. Example: If you have an appointment scheduled for 4 pm on Tuesday, you must call before 9 pm on Monday to make any changes to your appointment. Clients who provide less than this notice, or miss their appointment, will be charged a cancellation fee. 100% charge to no call no shows, and 50% charge for same day cancellations or reschedules. Fees are according to time slot booked. Must call 702-482-8585 to cancel any appointments. Please, DO NOT email us to cancel an appointment.

Thank you for understanding, our therapists only get paid when theyʼre working.